Privacy Policy

Last updated: [14/08/2026]

Armada Surge Protection Inc. (“Armada,” “we,” “our”) is committed to protecting the privacy of individuals who visit its website or do business with it. This privacy policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have in this regard, in accordance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

1. Who We Are

Armada Surge Protection Inc. is a Quebec-based company established in Granby, specializing in the manufacturing of electrical surge protection devices.

Contact Information:
Armada Surge Protection Inc.
21 Saint-Jude St. S.
Granby, QC, Canada J2J 2M9
Phone: 1-514-227-7321
Toll free: 1-888-681-8804
Email: info@armadasurge.com

2. Person Responsible for the Protection of Personal Information

In accordance with Law 25, Armada has designated a person responsible for the protection of personal information within the company.

Person Responsible for the Protection of Personal Information: Manuel Blanco
Email: info@armadasurge.com

Any question, request, or complaint regarding your personal information may be addressed to this person.

3. Personal Information We Collect

We collect personal information primarily when you complete our “Request a Quote” form on our website. This form may collect, among other things:

  • Your name and contact information (email, phone number)
  • Your company name and industry
  • Information related to your project or surge protection needs
  • Any other information you choose to voluntarily provide as part of your request

We do not collect sensitive personal information (financial data, health data, etc.) through this form.

4. Purposes of Collection

We collect and use your personal information in order to:

  • Respond to your quote or information request
  • Follow up on your file for business purposes (prospecting, sales, customer service)
  • Send you technical or promotional documents related to your request
  • Improve our products, services, and communications
  • Comply with our legal and regulatory obligations

5. Consent

By completing and submitting our form, you consent to the collection, use, and, where applicable, disclosure of your personal information for the purposes described in this policy.

You may withdraw your consent at any time by contacting us using the information indicated in Section 2, subject to our legal obligations to retain certain documents.

6. Disclosure of Your Information to Third Parties

We do not sell or rent your personal information to third parties. However, we may disclose certain information to the following service providers, to the extent necessary for the operation of our business:

  • HubSpot (customer relationship management – CRM): to follow up on our communications and business relationship with you
  • WP Engine (web hosting): to host our website and the data transmitted through it

These providers are contractually required to protect your personal information and to use it only for the purposes for which it was provided to us.

7. Transfer of Personal Information Outside Quebec

Some of our service providers, including HubSpot and WP Engine, may process or store your personal information on servers located outside Quebec, including in the United States.

Before transferring personal information outside Quebec, we ensure that this information benefits from protection equivalent to that provided under Quebec law, including through appropriate contractual agreements with our providers.

8. Retention of Personal Information

We retain your personal information for as long as our business relationship with you lasts, or as long as necessary to comply with our legal, accounting, or regulatory obligations. Once these purposes have been fulfilled, your information is securely destroyed or anonymized.

9. Security Measures

We implement reasonable administrative, physical, and technological security measures to protect your personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification.

10. Your Rights

In accordance with Law 25, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate, incomplete, or outdated information
  • Withdraw your consent to the collection, use, or disclosure of your information
  • File a complaint with Quebec’s Commission d’accès à l’information (CAI) if you believe your rights have not been respected

To exercise any of these rights, contact our person responsible for the protection of personal information using the contact information in Section 2.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. On your first visit, a consent banner allows you to accept or decline non-essential cookies (analytics, marketing). You may change your preferences at any time through this banner.

For more details on the cookies we use, please see our Cookie Policy.

12. Changes to This Policy

We may amend this privacy policy from time to time to reflect changes in our practices or in applicable legislation. Any changes will be posted on this page with a revised update date.

13. Contact Us

For any questions regarding this privacy policy or your personal information, contact us:

Armada Surge Protection Inc.
21 Saint-Jude St. S., Granby, QC, Canada J2J 2M9
Phone: 1-514-227-7321 | Toll free: 1-888-681-8804
Email: info@armadasurge.com